Sirat Bridge
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Managed AI communications & operations platform

Never let another valuable customer conversation go unanswered.

The Sirat Bridge AI Receptionist gives your business a dedicated voice that can answer calls, capture inquiries, qualify leads, schedule appointments, route customers and keep your team informed — inside an isolated, governed workspace.

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Capabilities depend on plan, configuration, industry requirements and enabled integrations.

Scoped
Tenant isolation
Private
Storage
Enforced
Admin MFA
Append-only
Audit log
Live conversation · AI receptionist
Answered
Caller
Hi — I need a quote for two vehicles.
AI receptionist
Happy to help. Can I take your name and the best number to reach you?
Caller
It's Dana Reyes, 555 numbers are fine.
AI receptionist
Thank you, Dana. I've captured your request and a licensed agent will follow up.
Disposition
Qualified lead
Routed to
Licensed agent
Record
Summary + transcript
Illustrative example. Conversation scope, routing and captured fields are configured per organization.

The problem

The conversation you miss is the customer someone else keeps.

Most businesses do not lose customers to a competitor's product. They lose them to a ringing phone at 4:55pm, a voicemail nobody returns, and an inquiry that never reached the right person.

  • Calls outside business hours

    Inquiries arrive when no one is available to answer them.

  • Staff already on another call

    Peak-time demand is exactly when the phone goes unanswered.

  • Details lost after the call

    What the customer wanted never makes it into a system anyone reviews.

  • Inquiries routed to the wrong person

    The follow-up stalls between teams and the customer moves on.

How it works

From the first ring to the record your team acts on.

One governed path, configured once for your business and then run consistently on every conversation.

  1. 01

    A customer contacts the business

    A call arrives on the business number — during hours, after hours, or while the team is already busy.

  2. 02

    The AI receptionist answers

    Sirat Bridge answers in the business's voice, with the business's information and its approved conversation scope.

  3. 03

    The approved workflow runs

    Qualification questions, routing rules, transfer conditions and consent handling run exactly as configured.

  4. 04

    Information is captured and routed

    The inquiry, contact details, summary and outcome are recorded and sent to the right team or system.

  5. 05

    Staff see the result in their workspace

    The team reviews calls, summaries and transcripts inside their isolated Sirat Bridge workspace.

    End of journey

Voice and messaging infrastructure is operated behind Sirat Bridge by the Sirat Bridge AI Engine. Your business never manages provider accounts or credentials.

Sirat Bridge AI Receptionist

AI communications that operate inside your tenant boundary.

Every capability below is configured per organization and governed by the Sirat Bridge AI Engine — authorization, routing rules, consent handling and audit evidence apply to each conversation.

Inbound answering

Calls are answered by a dedicated AI receptionist configured for the business.

Standard

Consent-based outbound

Outbound follow-up contact where the customer has given consent.

Configuration + consent

Lead and intake capture

Caller details and inquiry information captured into the workspace.

Standard

Appointment requests

Consultation or appointment requests taken when scheduling is configured.

When configured

Human transfer

Hand the conversation to a staff member using the business's routing rules.

Configuration

Call summaries and dispositions

A structured summary and outcome recorded for each handled conversation.

Standard

Transcripts

Conversation transcripts available to authorized roles in the workspace.

Role-gated

Bilingual interaction

Conversations handled in a second language where the agent is configured for it.

When configured

CRM synchronization

Captured records pushed to a business system where an integration is enabled.

When integrated

Business hours and routing

Answering behaviour, escalation and after-hours handling follow defined rules.

Configuration

Consent and DNC controls

Contact suppression and consent handling where the industry requires it.

Where applicable

Tenant reporting

Conversation and outcome reporting scoped to the organization.

Standard

Sirat Bridge does not run unattended business decisions. Conversations follow the workflow your organization approves, and capability availability depends on plan, configuration, industry requirements and enabled integrations.

Solutions

Configured for the conversations your industry depends on.

Each solution is a reusable configuration of the same platform — the intake questions, routing, consent handling and follow-up differ, the governed foundation does not.

Insurance

Evidenced by a live implementation
  • Quote and inquiry intake
  • Licensed-agent routing
  • Appointment scheduling
  • Consent and DNC controls
  • Bilingual communication when configured
Discuss this configuration

Home Services

Solution configuration available
  • Service request intake
  • Estimate capture
  • Urgency and dispatch routing
  • Appointment scheduling
Discuss this configuration

Real Estate / Property Services

Solution configuration available
  • Buyer, seller and leasing inquiries
  • Showing and consultation requests
  • Lead routing
  • Follow-up contact
Discuss this configuration

Additional solution configurations

These are configurable positions on the same platform, scoped during implementation rather than shipped as pre-built products.

  • Auto dealerships
  • Professional services
  • Hospitality
  • Healthcare practices
  • Legal practices
  • Financial services
  • Care operations
  • Logistics operations
  • Nonprofit / grant operations

Insurance is currently evidenced by a live Sirat Bridge implementation. Home Services and Real Estate are available solution configurations, not claims of existing deployed customer workspaces. Module availability within any solution is determined by subscription, archetype, role and entitlements.

Platform

One workspace per organization.

The AI receptionist is not a bolt-on service. It runs inside your own isolated Sirat Bridge workspace, alongside the calls, transcripts, users, roles and settings that belong to your organization alone.

OperateCustomer conversations, records, documents and day-to-day operations delivered through the modules an organization is entitled to.
AutomateAI communications, conversational intake, routing and validation running inside the tenant boundary.
GovernTenant isolation, identity and role controls, entitlement gating, auditability and controlled integrations.
Organization
Acme Operations
Isolated · RBAC · Audited
AI Receptionist
Governed
Calls
Summaries · Dispositions
Transcripts
Role-gated
Users & roles
RBAC · MFA
Business settings
Hours · Routing
Integrations
When configured
Surfaces resolve from subscription, archetype, role and entitlements — not every organization receives every surface. All module actions emit append-only audit events scoped to this tenant. Usage and billing surfaces appear only where implemented.

Security & Governance

Governed by design, not by policy document.

Sirat Bridge is built for organizations that cannot afford data to move between tenants, customers or staff roles — and that need evidence of what happened, not assurances.

Organization isolationEvery record is scoped to its tenant. Cross-organization reads are not available to tenant users.
Role-aware accessAdministrators, staff, operations and customers see only their own surfaces.
Entitlement and module gatingA capability appears only when the subscription, module and role all allow it.
Audit evidenceAppend-only trail of meaningful actions; update and delete are rejected at the database layer.
Server-side provider secretsProvider credentials stay on the server. They are never issued to a tenant.
Private storage and invitationsOrg-prefixed paths with signed URLs, and tokenised expiring invitations.

Sirat Bridge makes no certification, regulatory-compliance, guaranteed-availability or guaranteed provider-failover claim. Read the security overview for the current posture.

Pricing

Priced around implementation, not seats.

Every engagement is structured the same way: a one-time implementation, a recurring platform and support fee, an included usage allowance, overage beyond it, and optional add-ons.

Essentials

A single AI receptionist configuration for one business line.

Contact us for implementation pricing

  • Guided implementation
  • Inbound answering and intake
  • Call summaries and transcripts
  • One workspace, core roles
Request access

Growth

Most requested

Higher conversation volume with scheduling and routing configured.

Contact us for implementation pricing

  • Everything in Essentials
  • Appointment and transfer routing
  • Consent-based outbound follow-up
  • Higher included usage
Request access

Professional

Multi-team operations with integrations and industry configuration.

Contact us for implementation pricing

  • Everything in Growth
  • CRM and business-system integration
  • Industry workflow configuration
  • Priority implementation support
Request access

Packages describe commercial structure only. Final implementation fees, included usage, overage rates and add-ons are confirmed in writing during scoping.

Answer every conversation that matters.

Request access and we'll scope an AI receptionist configuration and an isolated workspace around how your business actually handles customers.

Request accessContact support